Automation architecture
Maintenance & AMC
Annual maintenance contracts that keep your software secure, updated and running.
Overview
Software is not a one-time purchase — it needs updates, backups, security patches and quick fixes. Our Annual Maintenance Contracts give you a dedicated support channel, guaranteed response times and proactive care for your website, app or software at a predictable yearly cost.
What’s Included
- Guaranteed response-time SLAs
- Security updates and patches
- Daily/weekly automated backups
- Bug fixes and minor enhancements
- Performance and uptime monitoring
- Priority support via phone and WhatsApp
How Your Business Benefits
- Fix issues fast with a team that knows your system
- Prevent hacks and data loss with proactive care
- Budget support costs with one fixed annual fee
- Keep improving your software with included changes
Maintenance & AMC — FAQs
Do you provide AMC for software built by another company?
Yes. After a technical audit of the existing code, we take over maintenance for most PHP, Node.js, React and mobile projects.
What response time do you guarantee?
Critical issues get a response within 4 business hours; standard requests within 24 hours. Higher-tier AMCs include faster SLAs.
What does an AMC typically cost?
AMC plans usually range from 15–25% of the original project cost per year, depending on system complexity and SLA level.