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FF Software Technologies

Professional services

Automation for consultants, agencies and service firms.

Spend less time chasing documents and scheduling, and more time on client work.

Common challenges

What slows professional services teams down

  • Onboarding a new client involves many emails and reminders.
  • Documents arrive late or incomplete.
  • Meetings are scheduled by back-and-forth messages.
  • There is no single view of each client's status.

Recommended workflows

What we typically automate

Client onboarding

New clients receive a checklist and reminders until it is complete.

Document requests

Automatic reminders for missing documents.

Meeting scheduling

Clients book meetings and receive reminders.

Client portal

Clients see status, documents and invoices in one place.

Example automation

How it can work

Example: new client onboarding
Example
  1. Client signs up

    A new engagement is created.

  2. Checklist sent

    The client receives the document checklist.

  3. Reminders

    Reminders continue until documents arrive.

  4. Kick-offHuman step

    Your team reviews and schedules the kick-off.

Example workflow — for illustration only.

FAQ

Professional services: common questions

Do we need to replace the software we already use?

Usually not. Most professional services businesses start by connecting and automating the tools they already use, and add custom software only where the existing tools can't support the workflow.

Will a person stay in control of important decisions?

Yes. Workflows can require human approval for anything sensitive — prices, payments, refunds or customer commitments — and every action is logged.

Free 30-minute call with an AI expert

Find out what you could automate.

Tell us where the manual work is. We'll suggest the first workflow to automate, what it involves and the next steps — no obligation.